Return policy.
Returns are accepted within 14 days of delivery, provided the item is unused and in its original condition. No sweat stains, stains, signs of use or wear, etc. Basically, if it seems to me like you bought this, went to a party or renfaire, tried to wash it and then want to return it… sorry girly!
But if it truly just doesn’t fit or your finances change, I understand! To initiate a return, please contact hello@foxandfernatelier.com
Privacy policy.
Effective Date: 3/1/25
Fox and Fern values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, purchase from us, or interact with our content.
1. Information We Collect
We collect different types of information to provide and improve our services, including:
a. Information You Provide to Us:
Name, email address, shipping address, and payment details when you make a purchase.
Contact information when you sign up for our newsletter, giveaways, or magazine.
Responses to quizzes, surveys, or blog comments you choose to participate in.
b. Information Collected Automatically:
Your IP address, browser type, and device information.
Pages visited, time spent on our website, and interactions with our content.
Cookies and tracking technologies (see Section 6).
2. How We Use Your Information
We use the information collected to:
Process and fulfill orders.
Provide customer support.
Improve our website and services.
Send newsletters, promotions, and updates (only if you opt-in).
Detect and prevent fraud or security issues.
3. How We Share Your Information
We do not sell or trade your personal information. However, we may share it with:
Service Providers: Third-party services that help with payments, shipping, or analytics.
Legal Compliance: If required by law or to protect our rights.
4. Data Security
We take reasonable measures to protect your data from unauthorized access, alteration, or loss. However, no method of online transmission is 100% secure, so we encourage you to use strong passwords and keep your information safe.
5. Your Rights & Choices
You can:
Opt-out of marketing emails at any time by clicking "unsubscribe."
Request access to or deletion of your personal data by contacting us.
Disable cookies in your browser settings (see Section 6).
6. Cookies & Tracking Technologies
We use cookies to improve your experience, such as:
Essential Cookies: Needed for website functionality.
Analytics Cookies: Help us understand visitor behavior.
Marketing Cookies: Used for personalized ads (only if you accept).
You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may include links to third-party websites (such as Pinterest, Instagram, or Kickstarter). We are not responsible for their privacy policies or practices, so please review their terms before sharing personal information.
8. Children's Privacy
Our website is not intended for children under 13, and we do not knowingly collect their data. If you believe we have received information from a child, please contact us to have it removed.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. If significant changes occur, we may notify you via email or website notice.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please reach out to:
📧 hello@foxandfernatelier.com
📍 85 Crystal Palm Blvd Saint Johns FL 32259
Thank you for trusting Fox and Fern! 💛✨
Terms of Service.
Last Updated: 3/1/25
Welcome to Fox and Fern! These Terms of Service govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. General Use
Fox and Fern provides high-end fantasy clothing, including cottagecore and renaissance-inspired pieces. By using our website, you acknowledge that:
You are at least 18 years old or have the consent of a legal guardian.
You will not use our site for unlawful or prohibited activities.
You will provide accurate and current information when making purchases or creating an account.
2. Products & Orders
All products are handmade and may have slight variations.
We reserve the right to refuse or cancel orders at our discretion.
Prices, descriptions, and availability of products are subject to change without notice.
Custom orders require 2/3 weeks or more of processing time.
3. Payments & Billing
Payments are securely processed through third-party providers.
Fox and Fern is not responsible for transaction fees or bank processing delays.
If payment is not received, we reserve the right to cancel your order.
4. Shipping & Returns
We offer domestic and international shipping. Delivery times may vary.
Customers are responsible for any customs fees or import taxes.
Returns are accepted within 14 days of delivery, provided the item is unused and in its original condition. No sweat stains, stains, signs of use or wear, etc. Basically, if it seems to me like you bought this, went to a party or renfaire, tried to wash it and then want to return it… sorry girly!
But if it truly just doesn’t fit or your finances change, I understand! To initiate a return, please contact hello@foxandfernatelier.com
5. Intellectual Property
All content, including images, designs, and text, is owned by Fox and Fern.
You may not reproduce, distribute, or modify any content without our written permission.
6. User Conduct
You agree not to:
Use the website for fraudulent or unlawful purposes.
Disrupt the website’s functionality or attempt to access restricted areas.
Submit false reviews, spam, or harmful content.
7. Privacy & Data Protection
We respect your privacy. Please review our [Privacy Policy] for details on how we handle personal data.
By using our site, you consent to the collection and use of your data as outlined in our Privacy Policy.
8. Limitation of Liability
Fox and Fern is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
We do not guarantee uninterrupted or error-free access to our site.
9. Changes to Terms
We may update these Terms at any time. Changes will be effective immediately upon posting.
Continued use of the website after changes constitutes acceptance of the revised Terms.
10. Contact Information
For questions regarding these Terms, contact us at:
Email: hello@foxandfernatelier.com
Address: Jennifer Johnston 85 Crystal Palm Blvd Saint Johns FL 32259
Thank you for supporting Fox and Fern!